Payment provider matching & application support
Ready to grow.
Blocked by payments?
Declined applications, endless document requests and paused accounts cost you launches, sales and time. We prepare your business, find payment providers that fit, compare their offers and support you through the application.
- Health & wellness
- Supplements
- Online courses
- Subscriptions
Sound familiar?
Payment problems shouldn’t hold your business back.
Illustrative statements based on common payment challenges.
Let’s find your next step.
Let’s talkA clearer path to the right payment provider.
When an application stalls, the reason is often unclear information, the wrong provider, or both. We fix the first, find the second and stay with you until the provider decides.
YOUR BUSINESS
- Website
- Products and courses
- Business model
ONVELI
- Business review
- Action plan
- PSP matching
PAYMENT PROVIDERS (PSPs)
- Provider A
- Provider B
- Provider C
YOUR OPTIONS
- Provider shortlist
- Compared commercial terms
Business review
We review your business, website, product information and customer terms to identify what needs attention before you apply.
Clear action plan
You receive prioritised instructions and suggested wording, so you know what to change, why it matters and what information to prepare.
Illustrative reviewArea: Subscription pricingPriority 1- Issue
- Monthly price is visible, but the trial-to-paid date is unclear.
- Why it matters
- Customers and payment providers may struggle to understand when billing starts.
- Recommendation
- State when the first paid charge happens, the amount, the billing frequency and how customers can cancel.
An illustrative example, not a client case or a legal assessment. No change guarantees provider approval.
PSP selection & terms
We identify suitable payment service providers (PSPs), compare their fees and conditions, and help negotiate commercial terms.
What we compare
- Processing and transaction fees
- Setup and monthly costs
- Reserves
- Payout schedules
- Contract length and exit terms
Application support
We help prepare and submit your application, coordinate with the provider and help you respond to follow-up questions.
Built from seeing good businesses get stuck.
Our experience includes a decade of reviewing health information. That work taught us how products and their benefits are described, where claims are unclear or unsupported, and how to explain complex information so customers understand it.
Our background in nutrition, strategy and marketing showed us the other side: promising health, course and subscription businesses held back by payments, often where the marketing promised one thing and the customer terms said another.
So we built Onveli around that gap. We prepare businesses for payment provider review and find the providers that fit them.
More about OnveliWhere we focus.
These are the business models we focus on, and each raises its own questions with payment providers. Run a different kind of online business? Get in touch anyway.
Health and supplements
For supplement and wellness brands facing declined applications, claim questions or unclear repeat orders.
Read more about health and supplements
Online courses
For course and coaching businesses with pre-sales, payment plans or outcome-led sales pages.
Read more about online courses
Subscriptions
For subscription businesses with free trials, renewals and recurring revenue to protect.
Read more about subscriptions
Good to know.
No. We prepare your business, find and compare providers and support your application. The payment services come from the provider you choose, under a contract between you and that provider.
You can. With us, you apply prepared: you know what the provider will look at, the gaps are fixed, and you apply to providers that suit your business. We also compare the offers you receive and help you negotiate terms.
We match your industry, business model, company location, customer markets and payment needs against what each provider accepts and offers. Different businesses get different shortlists.
No. Each provider runs its own assessment and makes its own decision, and the contract is between you and the provider. Our job is to make sure you apply well prepared, to providers that suit your business.
Yes. We compare provider offers side by side, explain what each fee, reserve and payout term means for your business, and help you negotiate commercial terms. What a provider offers depends on your business and its own pricing.
Yes. If payments are paused, terms have changed or your provider no longer fits, we find out what is behind it and whether clearer information, a better-suited provider or an additional provider is the answer.
No. We give practical recommendations on how clearly and accurately your business is presented. For legal questions about your claims or terms, speak to a qualified lawyer.
Costs depend on the support you need and the provider selected. We explain applicable fees before you commit.
Let’s talk payments.
Tell us about your business and the payment problem you’re facing. We’ll review your enquiry and contact you to discuss next steps.